Module 4.3 “Part A Conflict”

Module 4.3 “Part A Conflict”

A technique that I would apply to resolve a conflict related to sustainability is the “Mediation Approach.” This approach is designed to refrain from negative accusations by “pointing the finger” but rather to focus on the positive ways that people can phrase their words so the message is able to get across.

This website provided two conflict management tools that is effective. The first tool is to gather key questions before you meet with the other person. Figuring out what both parties would like to work towards (having an end goal) is important to recognize. Secondly, is the re-phrasing tool. It is important to phrase what you want to say in an objective and neutral way. As stated in the website, “you need to shift the question from "whose FAULT is this?" to "how could we resolve the problem ourselves, if we wanted to?".

We all can come to the conclusion that the earth is suffering from rubbish, plastic, fumes, ect. Instead of trying to identify who is to blame, we can approach the situation by asking everyone “how as individuals, can we change our habits to benefit the environment?” or “ what little changes can each individual make to save the environment for future generations?” It’s all about how you use your words!